Become a key leader at PetSmart as a PetsHotel Manager. Drive pet care operations and enhance the overall experience for pets and their parents in a dynamic workplace.

Pursue a fulfilling career as a PetsHotel Manager with PetSmart, focusing on team leadership, operations, and exemplary customer service. This role demands a proactive approach to recruiting and mentoring associates while ensuring compliance with safety and care standards for all pets. Your commitment will be vital in creating a welcoming atmosphere for pet parents and ensuring that guests receive the best care.

Key Responsibilities:
• Facilitate recruitment and ongoing training for hotel staff
• Manage reservations and check-in processes smoothly
• Ensure compliance with health and medication protocols




• Address and resolve pet parent inquiries promptly
• Oversee daily operations and maintain a protected environment

Requirements:
• Minimum 3 years of retail management or customer service experience
• Flexible schedule to meet business needs, including holidays
• Strong organizational skills with attention to detail
• Solid communication skills for effective team engagement
• Capability to handle physical demands of the role

Lead the PetsHotel to new heights in beloved pet care and unforgettable customer service at PetSmart.
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📌 PetsHotel Manager Opportunity at PetSmart (Quebec City)
🏢 PetSmart Store Support Group
📍 Quebec City