Site: CA:ON:Toronto:St. Michael's Hospital
Category:
Work type: Full-Time Permanent
Date posted: August 27, 2026
Salary range: 47.22-59.03
Shift/ hours of work:
Description Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role ofPatient Flow Specialist.
Reporting to the Manager, Access & Flow at SMH, the Patient Flow Specialist will be responsible for expediting safe patientplacementthrough constant coordination, communication, and prioritization of all patients at SMH. A strong focus will be predicting and overcoming barriers to patient flow.
Accountabilities:

Accountable for patient placement throughout theHospital and has the authority to determine bed assignment and provide assistance to individuals assigning beds.
Facilitates daily bed meetings, advises stakeholders of overall corporate bed status, and works with interprofessional teams to follow up on issues or barriers to patient flow and discharge, throughout the day
Collaborates and liaises between all patient care services, medical staff, bed management teams,



and hospital support programs and services, to ensure that patients are placed in the most appropriate available bed
Assists with coordination of internal transfers of patients between units and transfers of external patients between facilities.
Develops and nurtures partnership with internal and external colleagues.
Contributes to a culture of inquiry and innovation.
Collects data related to quality, utilization, bed readiness performance, and other outcome indicators
Assists with developing and implementing innovative plans to achieve required Access, Flow and Transitions targets
Strives to strengthen and simplify systems/structures/policies to support the vision of providing the best care experiences for patients and families
Identify opportunities for patient flow improvements and act as a subject matter expert for patient flow projects and initiatives.
Role modelsmature and qualified behavior at all times; supports the development of teamwork across the Hospital
Qualifications:
Regulated Health Professional required
Master's degree an asset
Minimum 3-5 years recent acute care experience
Previous leadership experience a solid asset




Excellent conflict resolution skills
Proactive nature with a drive to investigate and resolve problems.
Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making
Demonstrated ability in communication, team building, problem solving and change management within an interprofessional environment
Strong understanding of bed management/utilization and patient flow methodologies as they relate throughout the continuum of care
Understanding of continuous quality improvement tools and methodologies
Intermediate level computer skills (MS Office, email, electronic health record system.) Experience with bed management software a strong asset
Evidence of continuing professional/personal development
Demonstrated excellent communication skills
Excellentattendance record
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

#J-18808-Ljbffr

📌 Patient Flow Specialist (Ontario)
🏢 St. Michael's Hospital
📍 Ontario