Become part of the Perseus Group at Constellation Software as a Desktop Support Technician. This hybrid position focuses on technical support and endpoint management to enhance user experience.

In this critical role, you will act as an escalation point for complex issues, delivering high-quality technical support across various platforms. Your solid knowledge of Windows, macOS, and Microsoft 365 will be essential. We value those who can work independently and collaboratively while mentoring the next generation of support staff.

Key Responsibilities:
Configure and deploy end-user devices efficiently
Troubleshoot advanced networking and endpoint-related incidents
Deliver support to executives and VIP users
Collaborate with infrastructure and security teams
Develop technical documentation and procedural guidelines

Requirements:
5+ years in desktop support within corporate environments
Proven expertise in Windows and macOS systems
Solid administration skills in Microsoft 365
Familiarity with Microsoft Intune, Azure AD, and security practices
Ability to manage priorities under pressure

Contribute to a secure end-user computing workplace with Constellation Software's creative team.
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📌 Technical Desktop Support Role At Constellation Markham
🏢 EWS Group
📍 Markham