"We are seeking a highly experienced Senior Microsoft 365 & Exchange Administrator to manage, support, and optimize enterprise Microsoft 365 and Exchange environments. The successful candidate will be responsible for administration, migration, security, compliance, troubleshooting, and automation across Microsoft 365 services, Exchange Online, Entra ID (Azure AD), Teams, OneDrive, and hybrid messaging infrastructures."

This role requires strong hands-on experience in enterprise-scale Microsoft cloud environments and the ability to lead complex migration, modernization, and operational initiatives.

Key Responsibilities
Microsoft 365 Administration

Administer and support Microsoft 365 services including:

Exchange Online

Microsoft Teams

OneDrive for Business

Manage tenant configuration, policies, licensing, subscriptions, and service health.

Configure and maintain Conditional Access, MFA, SSO, and Identity Governance.

Monitor Microsoft 365 services and proactively address performance and availability issues.

Lead tenant assessments, migrations, modernization projects, and cloud transformation initiatives.

Exchange Administration

Administer Exchange Online and Hybrid Exchange environments.

Shared Mailboxes

Resource Mailboxes

Distribution Lists

Microsoft 365 Groups

Configure and manage:

Mail Flow Rules

Transport Rules

Mail Connectors

SPF, DKIM, and DMARC

Exchange Online Protection (EOP)

Troubleshoot complex mail delivery, routing, authentication, and messaging issues.

Support Exchange migrations from on-premises Exchange to Exchange Online.

Identity & Access Management

Manage user provisioning and deprovisioning processes.

Configure and support:

Conditional Access Policies

Single Sign-On (SSO)

Privileged Identity Management (PIM)

Identity Governance





Integrate Microsoft 365 with enterprise applications and third-party identity providers.

Compliance & Governance

Configure and maintain:

Litigation Hold

Compliance Center Controls

Mailbox Auditing

Support legal, compliance, and audit requirements.

Assist with governance, data retention, and records management initiatives.

Automation & Scripting

Develop and maintain PowerShell automation scripts.

Automate user provisioning, license management, mailbox administration, and operational reporting.

Utilize Microsoft Graph API for advanced administration and reporting.

Operations & Support

Provide Tier-3 escalation support for Microsoft 365 and Exchange services.

Participate in incident, change, problem, and release management activities.

Maintain operational documentation, standards, and support procedures.

Mentor junior administrators and support staff.

Required Technical Skills

Microsoft 365

Exchange Technologies

Automation

Monitoring & Reporting

Required Experience

8+ years of Microsoft infrastructure administration experience.

5+ years of Microsoft 365 Administration experience.

5+ years of Exchange Online/Hybrid Exchange administration experience.

Experience supporting enterprise environments with 5,000+ users.

Experience with Exchange migrations and Microsoft 365 tenant migrations.

Robust expertise in mail flow management, email security, and identity administration.

Strong troubleshooting and operational support experience.

Preferred Certifications

Microsoft Certified: Identity and Access Administrator Associate

Soft Skills

Strong communication and stakeholder management skills.

Ability to lead technical discussions and architecture reviews.

Excellent analytical and problem-solving abilities.

Ability to mentor junior administrators and lead technical initiatives.

Experience working in large enterprise environments.

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📌 Administrator (Alberta)
🏢 apptoza
📍 Alberta