Join a vital team as a proactive Field Service Technician. Ensure customer success through installation, maintenance, and support for hardware and software in office.

This position involves troubleshooting and providing technical service for products while performing inspections and minor repairs. With a focus on customer satisfaction, you'll engage clients directly to ensure they understand product functionality and receive top-notch service.

Key Responsibilities:
• Install and service hardware and software systems
• Conduct routine inspections and perform cleaning
• Troubleshoot issues and coordinate repairs
• Fill out necessary paperwork for services provided
• Work directly with customers to resolve concerns

Requirements:
• Proven experience in technical support roles
• Strong communication and customer service skills
• Ability to troubleshoot hardware and software issues
• Experience in maintaining technical documentation
• Capability to handle scheduled service activities

Deliver exceptional service through expert product support and effective communication with clients.
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📌 Customer-Focused Field Service Technician (Quebec City)
🏢 Diebold
📍 Quebec City