Video surveillance

Location:
Concord, Ontario

Company:
New Age Group

Type:
Full-Time, Permanent (100% Onsite)

Salary:
$85,000–$100,000 + Benefits + Annual Performance Bonus

About New Age Group
For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations.

Position Overview
We are seeking a Experienced Security Systems Integration Technician to join our growing technical team. This role requires expert-level knowledge of intrusion alarm systems, access control, IP surveillance, networking fundamentals, and structured cabling. You will lead installation projects, mentor team members, and ensure every system is installed according to manufacturer specifications, industry standards, and New Age Group best practices . You’ll represent our organization onsite with professionalism, technical confidence, and pride in delivering work that meets the highest quality standards.

Key Responsibilities
Installation & Integration

Lead installation and commissioning of security systems including:

Access control

Video surveillance

Intercom systems

Intrusion alarms

Related IoT and low-voltage technologies

Install, program, and integrate hardware to manufacturer and industry standards

Perform structured cabling tasks:

Fiber termination

Shielded and unshielded Ethernet termination

Patch panel termination





Rack dressing and cable management

Program Alarm systems onsite with support from the Installation & Service Manager (ISM) and Project Managers

Conduct ULC Burglar and Fire Protective Signaling installation & maintenance

Perform annual preventative maintenance and generate comprehensive service reports

Update project drawings and documentation (model numbers, cable routes, device heights, etc.)

Collaborate with remote technicians for troubleshooting and advanced support

Project Execution

Work with the ISM and Project Managers to complete installations, service calls, and commissioning activities on schedule

Conduct site surveys and recommend installation methods aligned with project requirements

Provide field feedback regarding product performance and installation challenges

Team Leadership & Development

Mentor junior technicians through hands-on support and skills development

Ensure team members follow safety requirements, best practices, and installation standards

Lead installation teams and supervise quality control onsite

Provide detailed performance feedback to leadership for continuous improvement

Warehouse & Logistics Support

Assist with equipment preparation and staging for projects

Maintain accurate inventory and documentation





Keep warehouse and vehicles organized and compliant with company standards

Skills, Education & Experience Required

Minimum 5 years of experience installing and commissioning security and low-voltage systems in North America

Strong knowledge of:

Access control

IP surveillance

Intrusion alarms

Networking fundamentals

Structured cabling

Experience terminating fiber, shielded/unshielded Ethernet, and dressing racks to professional standards

Ability to read drawings, interpret schematics, and update documentation

Strong problem-solving skills and technical troubleshooting ability

Excellent communication (verbal & written) and organizational skills

Proficiency with systems such as DSC, ICT Protégé, Axis and typical networking components (switches, patch panels, routers)

Valid Ontario G-Class driver’s license with clean abstract

Ability to lift 50 lbs and work at heights (with training)

Required:

ICT Protégé

DSC / Qolsys

Axis Communications

Milestone

Fiber optics certification

Compensation & Benefits

Salary: $85,000–$100,000 based on experience and certifications

Health benefits: medical, dental, and vision

Annual performance bonus

Growth opportunities with a company that invests in training & certification

Monday–Friday schedule (hours may vary depending on projects)

Mandatory Requirements

Clean Criminal Background Check (past 5 years in Canada)

Candidates must currently reside in Ontario

Three skilled references available upon request

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📌 Experienced Security Systems Integration Technician (Ontario)
🏢 New Age Group
📍 Ontario