Join Hydro One as a Business Analyst specializing in HR Technology. Drive the evolution of our HR Service Delivery platform with your expertise in ServiceNow and Agile methodologies.

At Hydro One, you'll focus on the enhancement and management of the HR Service Delivery platform to improve employee experiences. This role demands a robust foundation in business analysis, ServiceNow HRSD competencies, and Scrum Master certification. You will bridge the gap between HR needs and IT solutions by developing a prioritized product roadmap.

Key Responsibilities:
• Manage HRSD components and virtual integrations effectively
• Conduct workshops to define target process designs
• Collaborate with internal teams to capture detailed business requirements




• Document requirements for effective product development
• Identify technical issues related to integration solutions

Requirements:
• Proven experience in business analysis and product management
• Familiarity with ServiceNow HRIS and its best practices
• Agile certification (PSM, CSM, PSPO, or CSPO) necessary
• Strong analytical, verbal, and written communication skills
• Knowledge of HR policies and processes required

Leverage your expertise in HR technology to support Hydro One’s mission of exceptional service delivery and community engagement.
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📌 HR Technology Business Analyst Role (Ontario)
🏢 Hydro One
📍 Ontario