Lead the PetsHotel team at PetSmart, ensuring exceptional pet care and customer service in a supportive setting. Prioritize safety and excellence in all operations and guest interactions.

As the PetsHotel Manager, you will play a crucial role in overseeing pet care, daily hotel operations, and associate development. This full-time position requires a proactive leader who can drive business strategies while fostering an engaging workplace. Your ability to manage schedules and delegate tasks efficiently will ensure the best experience for pets and pet parents alike.

Key Responsibilities:
• Oversee daily hotel operations and safety
• Manage reservations and guest check-ins
• Lead associate hiring, training, and development




• Ensure pet healthcare and facility cleanliness
• Address pet parent concerns in a timely manner

Requirements:
• Minimum 3 years of retail leadership experience
• Full-time availability with flexible scheduling
• Proficiency in computer applications
• Strong communication and organizational skills
• Ability to handle physical demands of the job

Become a vital part of PetSmart, enhancing the customer experience and ensuring pet safety and care excellence.
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📌 PetsHotel Manager at PetSmart (Quebec City)
🏢 PetSmart
📍 Quebec City