The bigger picture
As a Financial Advisor, Investments in our Member Contact Centre (call centre), you will be responsible for understanding the financial goals of our members and supporting their achievement. This includes the offering and fulfillment of financial services and products through a virtual setting. As part of this role, you will specialize in all things investments, including mutual funds.
Our hours of operation for this position are currently core banking hours, Monday to Friday.
The preferred location for this position is within Saskatoon, Regina or Prince Albert, however other Conexus locations may be considered depending on space availability.
How you’ll be spending your time
Member Experience and Sales
Proactively identify members’ financial goals and provide advice and solutions to support their achievement through the provision of introductory financial planning
Provide account and investment products within scope of position, to meet member needs:
Memberships and accounts
Consumer investment products including mutual funds
Cards
Registered products
Mobile banking solutions
Day to day banking needs
Conduct proactive outreach activities to educate members and prospective members on the value and function of our products and services
Increase retention and expansion of member relationships by referring members to appropriate subject matter experts, based on needs, and follow-up to ensure member satisfaction
Be available to support any incoming member phone calls into the MCC Advice queues as required based on call volumes or campaign needs
Compliance and Organizational Support
Ensure complete, accurate and timely documentation
Adhere to security and operational policies, procedures and operational controls
Ensure healthy balance between opportunity & risk and between growth & profitability (e.g.
through understanding and application of profitability margins in rate negotiation, fee subsidies, etc.)
Positively represent Conexus externally to support the growth of our membership and to enhance credit union system support and collaboration
Proactively identify opportunities to enhance processes and improve operational efficiencies
Provide support, assistance and backup as required for the team
The way people describe you
You’regreat with people, a keenlistenerand a skilled coach. You invest inbuilding relationshipsbasedon understanding and trust. You have deep knowledge in the psychology of money, allowing you to grasp the underlyingbehavioursinfluencingpeople’s financial choices, and you excel at balancing risk and reward to craft savvy investment strategies tailored to the unique needs of individuals.You proactively engagein conversations with courage and empathy,andyoudemonstrateyour creative thinking skills toconsistently exploreinnovative pathsforward. A big-picture thinker, you seekopportunities for enhancements andefficiencies, andboldly share your knowledge and insights with others. Embracing a team-oriented approach, you value diversity and collaborate effectively with others. Your ability to manage multiple projects simultaneously is reinforced by your unwavering dedication to ongoing learning and skill development
The experience you bring
2 to 3 years of Financial Industry Experience in an Advisory Capacity
Actively registered to sell Mutual Fund Products
Experience in a Sales position is considered an asset
Call centre experience is considered an asset
Completion of or working towards the Financial Planner and Personal Financial Services Advice designations
Investment Funds in Canada (IFIC) or Canadian Securities Course (CSC) license is required
Salary Range:
$58,540 - $73,710 with 9% Short Term Incentive Target
The success of our membersrelies heavily onthe performance andaccomplishmentsof our employees.That’swhy we prioritizeoffering ourteam a varietyofperksand benefitsdesigned to support their success and well-being bothat work and intheirpersonal lives.Some of theseadditionalbenefitsmayinclude, but are not limited to:
Preferred rates for all your banking needs,helping to make life more affordable.
Vacation benefits,giving you time to spend onwhat’smost important to you.
Competitive benefit package options covering all aspects of personal wellness.
Pension matching to support you toward retirement.
Depending on location of work, union membership may be required.
We are excited to welcome candidates who bring a blend of academic, skilled and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on September 7, 2026 If you have questions about this position, please contact Toni Demorest at
[email protected].
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📌 Financial Advisor, Investments (Saskatchewan)
🏢 Conexus Credit Union
📍 Saskatchewan