Snow Queen Winter Management, one of Vancouver’s largest winter service providers, is seeking Ground Crew Coordinators to join our team.
This seasonal contractor position provides a excellent opportunity for individuals looking for a dynamic position during the winter season. We are currently hiring 4 people for this position.
Things to note about this position are:
Hours will fluctuate weekly from 7 hours min. to roughly 50 hours when there is a weather event.
You must be available from 5:30PM – 7:30PM daily plus on‑call 24/7 before, after, and during snow storms between Nov 1 and Mar 31.
On‑call shifts are often overnight and can be over 12 hours.
Training is October 15th to the 18th during the day.
A candidate is required to have a winter‑ready vehicle and a Class 5 license in order to get to and from the office during snow storms and to travel to our clients’ sites across the Lower Mainland as needed.
Rate: $25/hr
As a Ground Crew Coordinator, you will be directing and managing our snow clearing teams both from our office using our proprietary software and on‑site as needed. This position reports directly to the Director of Operations.
Responsibilities Tactical & strategic planning
Calling and preparing ground crews for upcoming storms
Supporting teams on‑site to ensure all operational duties are fulfilled
Problem solving to ensure success and reduce liability exposure
Using proprietary software to dispatch teams
Documenting & entering vital information into our software
Reviewing completed work and ensuring that standard operating procedure and timelines are followed




Handling ground crew communications during a snowstorm
Investigating misconduct and data discrepancies within the software
Assessing properties and service aerials for hazards, operational instructions, and requesting changes to service scope if necessary
Completing on‑site assessments/inspections and directing crews on site if needed
Provide on‑site snow clearing or salting if needed
Ideal Candidate’s Skills & Qualities Reliable
Organized
Able to work independently
Process‑oriented
Strong time management
Strategic planner
Proactive
Enjoys problem‑solving
Able to multitask and manage multiple timelines
Comfortable with interacting with a variety of people
Ability to adapt to changing priorities and work well under pressure
Excellent interpersonal skills in key areas (verbal and non‑verbal communication, listening, negotiation, problem‑solving, decision‑making, assertiveness, personal management & self awareness)
Highly proficient in English; bilingual is an asset
Technologically proficient
Enjoys technology, innovation and learning proprietary software
Enjoys the outdoors and driving in winter weather
Familiarity with the general geography & areas of the Lower Mainland
Ideal Candidate would benefit from having experience in the following areas Using Google Workspace & Basecamp
Operations Management
Dispatch Support
Schedule 8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Night shift
Benefits Above Industry Standard Rates.
Paid Travel Time.

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📌 Ground Crew Coordinator (British Columbia)
🏢 Snowqueen
📍 British Columbia