Elevate your technical skills as a Senior Technical Lead with Encore, focusing on audiovisual operations in a dynamic hotel environment. Contribute to event success through expertise in equipment handling and exceptional customer service.

The Senior Technical Lead position is a vital bridge role that supports both general session work and larger technical events. With a strong emphasis on operational excellence, you will utilize advanced audiovisual equipment while overseeing technical staff. Collaborating with clients and internal teams, your goal will be to enhance customer satisfaction and ensure seamless event execution.

Key Responsibilities:
• Operate and setup advanced audiovisual equipment
• Troubleshoot and resolve technical issues promptly




• Foster positive relationships with clients and team members
• Supervise staff during events and provide mentorship
• Maintain equipment security and perform inventory assessments

Requirements:
• Bachelor's Degree preferred
• Minimum 2 years of field experience
• Robust customer service background in hospitality
• Technical 1-Star Certification required
• Ability to lift up to 50 lbs

Leverage your technical expertise and leadership skills to drive success at Encore events.
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📌 Senior Technical Lead at Encore (Ontario)
🏢 Encore Canada
📍 Ontario