General Information:
Job Title: Director of Sales (Technology Delivery)
Location: Toronto, ON(Onsite/Hybrid)
Job Type: Full-Time
Hiring Timeline: Immediate
Existing Vacancy: Yes
Application Deadline: Open until Filled
Reporting Line: ChiefRevenueOfficer (CRO)/ Chief Strategy Officer (CSO)
Salary Range:
• Base: $160k–$180k CAD per year
• OTE: Up to 50% of base, paid on hitting targets
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performancelogisticsoperations.
We work at the intersection of strategy, operations, and technology,where wesolvecomplex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domainexpertisewith strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves,thisistheplace where your skills and judgment trulycome to life.
Role Overview:
The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.
This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.
Mandate:
Drive revenue across integration, API, and engineering engagements
Own technical discovery and solution shaping with clients
Ensure deals are technically feasible and margin-protective
Build relationships with IT, product, and engineering stakeholders
Must Have:
10–15+ years selling technical services or engineering solutions
Experience with:
o API integrations
o System architecture
o Platform connectivity
Background in:
o System integrators, engineering firms, or SaaS ecosystems
Experience selling into:
o 3PLs
o Retailers
o Enterprise IT organizations
Key Responsibilities:
Engineering & Integration Sales
Build pipeline across 3PLs, retailers, and enterprise clients
Identify integration and engineering opportunities
Develop relationships with technical buyers and stakeholders
Sell API builds, custom integrations, feature development
Funnel Management
Lead technical discovery sessions with client IT teams
Shape integration and engineering solutions with architects
Ensure feasibility across APIs, systems, and data architecture
Own pricing,
proposal development, and negotiation
Cross-Functional Solutioning
Work with Architects during pre-sales
Ensure clear technical scoping before contract execution
Protect delivery margin through structured proposals
Account Expansion
Expand integration and engineering scope within accounts
Identify cross-sell opportunities across consulting and implementation
Maintain ongoing client relationships
Hand off advisory or implementation opportunities where appropriate
What Success Looks Like in the First 90 Days:
30 Days In
Build alignment with engineering and architecture teams
Understand capacity constraints and margin thresholds
Identify integration-focused pipeline targets
Develop technical account maps
60 Days In
Generate qualified engineering pipeline
Lead structured technical discovery sessions
Submit technically validated proposals
Close early integration or feature-build engagements
90 Days In
Demonstrate technology delivery bookings
Improve pipeline coverage within lane
Show disciplined margin-aligned deal structuring
Deliver forward-looking technical revenue plan
Key Performance Indicators (KPIs):
Technology delivery bookings
Average project margin
Technical win rate
Forecast discipline
Expansion revenue within the lane
Why You’ll Love Working Here:
At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.
We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.
As an equal chance employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.
Here’s what makes working with us a rewarding experience:
Work That Matters
Build systems that directly impact global commerce and supply chain performance.
Career Growth That Matters
We invest in mentorship, leadership development, learning budgets, and long-term career growth.
Flexibility to Thrive
We support remote and hybrid work models by offering multiple office locations to help you perform at your best.
We Celebrate You
From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.
A Collaborative Culture
Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.
Perks you’ll appreciate:
Employee Health: Comprehensive health and dental coverage for you and your family
Time Off: Competitive paid time off and flexible leave policies
Retirement: Retirement savings programs and employer contributions
Professional Growth: Dedicated learning and development budget
Flexible Work: Remote and hybrid work options
Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
Community Engagement: Team events, meetups, and company offsites
Use of Artificial Intelligence in Hiring:
FIQ uses artificial intelligence toassistin the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact
[email protected].
Accommodations:
FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact
[email protected] and we will work with you to meet your needs.
Candidate Privacy:
Your personal information is collected and used for recruitment purposesin accordance withFIQ'sCandidate PrivacyNotice, available here , andin accordance withapplicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions:
[email protected].
Equal Opportunity:
Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
Learn More About Us:
Website: fulfillmentiq.com
LinkedIn: Fulfillment IQ
Spotify: eCom Logistics Podcast Spotify
YouTube: eCom Logistics Podcast YouTube
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📌 Director of Sales (Technology Delivery) (Ontario)
🏢 Fulfillmentiq
📍 Ontario