Drive collections success with RB Global as a Collections Account Manager, specializing in commercial and consumer accounts. Use your expertise to resolve outstanding balances on our platforms efficiently.

As a Collections Account Manager, you'll leverage 5 years of experience in auto loans and commercial collections to manage early-stage collections. Your role involves identifying process gaps and fostering improvement solutions while also controlling negotiations around payment timelines and fees for clients. Every interaction will contribute directly to optimizing our overall business objectives.

Key Responsibilities:
• Manage early-stage collections of commercial and consumer accounts
• Prioritize and track collections progress within your team




• Identify process gaps for operational improvements
• Solve problems related to defaults and present solutions
• Negotiate payment timelines and manage customer communications

Requirements:
• 5 years in collections for auto loans and commercial accounts
• Self-motivated with initiative for process improvements
• Excellent communication skills, both verbal and written
• Robust phone etiquette and questioning abilities
• Ability to tackle operational issues as they arise

Apply your collections expertise and communication skills to make an impact at RB Global.
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📌 Collections Account Manager at RB Global (British Columbia)
🏢 Ritchie Bros.
📍 British Columbia