Join Chelsea Hotel in Toronto as a Guest Experience Concierge, devoted to ensuring your guests feel welcomed and cared for from check-in to check-out.

This role brings excitement as you become the key point of contact for guests throughout their stay at Chelsea Hotel. You will communicate directly, assisting with inquiries and special requests, while also keeping their comfort a priority. Your prior guest service experience will be invaluable as you guide visitors in exploring the offerings of the hotel and city.

Key Responsibilities:
• Greet guests warmly and provide key information
• Arrange bookings for shows and tours
• Support business-related guest needs efficiently
• Manage incoming mail, faxes, and packages
• Ensure a clean and organized work space

Requirements:
• Experience in guest service environments
• Computer literacy including Shiji and Word
• Solid organizational skills and work ethic
• Excellent communication both written and verbal
• Physical capability to lift up to 10kgs and stay on your feet

Be the gateway to unforgettable experiences at Chelsea Hotel, Toronto.
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📌 Guest Experience Concierge Chelsea Hotel (Ontario)
🏢 Careers - Langham Hospitality Group
📍 Ontario