Job Code: 26705

Status : Full Time

Location : Providence Care Hospital

Union : OPSEU 4104 Paramedical

Wage : $34.74 - $36.00

Posting Period August 27, 2026 - September 2, 2026

Reporting to the Community Team Manager, the Intake Coordinator is responsible for receiving referrals and requests for service or consultations, completes screening of referrals, schedules psychiatric assessments and triages to appropriate services for the Mood Disorders Research and Treatment Team and Regional Specialty Mental Health programs. The Intake Coordinator liaises with community-based clinicians, physicians, nurse practitioners and regional partners to optimize referral pathways and coordinate timely care.

Skills And Qualifications
Social Service Worker Diploma and a current registration with the College of Social Workers and Social Service Workers of Ontario
At least two years, progressively responsible, current clinical experience working with people with complex mental health needs, preferred

Position Responsibilities
Serves as the first point of contact for individuals and providers seeking access to the program's services, managing referrals and consultation requests
Receives, reviews, and processes referrals, consultation requests, and inquiries from clients, families, healthcare providers and community agencies
Conducts initial intake screening to determine referral appropriateness, eligibility, urgency, and service needs in accordance with program criteria
Books initial consultations with care providers
In collaboration with the Clinical Director, reviews and triages complex referrals
Re-direct referrals to other appropriate services if referral does not fall within the program's scope




Monitors referral status and follows up with referral sources and service providers as required Receives consent for and coordinates internal referrals to the allied health services and/or research within the program
Maintains accurate and timely documentation within electronic health records and program databases
Tracks referral activity, waitlists, assessment scheduling, and service utilization data
Ensures confidentiality and privacy requirements are upheld in accordance with applicable legislation, organizational policies, and qualified standards
Assists with data collection, reporting, and quality improvement activities related to intake and service access
Establishes and maintains effective working relationships with referral sources, local service providers, stakeholders and families
Works collaboratively with local service providers and community stakeholders in the provision of services for clients

Why Work at Providence Care Community Teams
Providence Care offers a wide range of community services across southeastern Ontario
Community services striving for excellence in care, education and research
Committed to people centred approach to care delivery
Competitive salaries, and excellent benefits and pension
Corporate and service specific orientation for new hires
Focus on Healthy Workplace and Culture of Quality
Employee and Family Assistance Program
Education, mentorship and bursary opportunities
Fully affiliated with Queen's University and St. Lawrence College and other academic institutions
Locations in Kingston, Belleville, Brockville, Kingston, Napanee and Sharbot Lake

Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.

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📌 Intake Coordinator, Full Time, Mood Disorders Research & Treatment Service (Ontario)
🏢 Providence Care
📍 Ontario