Shape your future at KSI Law as a Senior Resolution Officer, where you will adeptly manage delinquent accounts ranging from $2,000 to $5,000. This on-site role focuses on compliance and debtor relations.

You will interact directly with clients via phone, SMS, and email to negotiate repayments and settle disputes. Your expertise in credit reporting will guide effective resolution strategies, all while adhering to KSI Law’s strict compliance standards.

Key Responsibilities:
• Handle collections on higher-balance delinquencies
• Maintain account records accurately in CRM
• Assess account histories for effective resolution paths
• Utilize multiple communication methods with clients
• Work collaboratively on escalated account matters

Requirements:
• Minimum of 3 years in relevant collections experience
• Robust command of English for professional communication
• Knowledge of credit reporting practices
• Experience in resolving complex debt situations
• Proficiency in Outlook and CRM systems

Leverage your skills in debt resolution to drive performance and success at KSI Law.
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📌 Senior Officer in Debt Resolution at KSI Law (Ontario)
🏢 Kibbi Technologies
📍 Ontario