Become the face of Altea as a Member Engagement Associate in Edmonton, Alberta. This role emphasizes member recognition and seamless check-in to create an exceptional member experience.

As the Member Engagement Associate, you will play a pivotal role in shaping members' first impressions at Altea. The position requires warmth, attention to detail, and the ability to remember names and preferences of regular members. You'll ensure a smooth check-in process, support recovery services, and manage inquiries with confidence.

Key Responsibilities:
• Welcome each member with genuine warmth
• Manage the check-in process efficiently
• Assist members with recovery and ProShop needs
• Learn and remember member names and preferences
• Address inquiries and concerns calmly and confidently

Requirements:
• Experience in a customer-facing service role
• Warm and explicit communicator with diverse backgrounds
• Reliable, punctual, and detail-oriented
• Comfortable with check-in platforms and member software
• Valid Standard First Aid and CPR-C required

Bring your commitment to service and genuine warmth to create memorable experiences at Altea.
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📌 Member Engagement Associate at Altea (Alberta)
🏢 Altea Active
📍 Alberta