The Opportunity
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere.

What You’ll Do
Welcome residents, families, and visitors, and respond to inquiries with care
Answer phones, route messages, and manage incoming and outgoing mail
Maintain accurate records, files, and office documentation
Assist with billing, accounts payable/receivable, and daily bank deposits
Support the team in keeping the residence safe, secure, and well-organized
Ensure health, safety, and confidentiality policies are always followed.

What You’ll Bring
Secondary school diploma (Grade 12) or equivalent required
Previous experience in a receptionist, clerical, or bookkeeping role
Proficiency in Microsoft Word and Excel; working knowledge of office systems
Exceptional communication and customer service skills
Ability to multitask, prioritize, and remain calm under pressure
Comfort interacting with seniors, families, and visitors with warmth and empathy
Organized, self-motivated, and able to work both independently and in a team

What We Offer
A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits




Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements
Ability to manage physical and mental demands of the role
Must be prepared to respond to emergency situations
Clear Criminal Background Check, VSS and TB Test where required

About Us
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal prospect employer and welcome applications from a wide range of qualified candidates, including people with disabilities. Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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📌 Receptionist/Concierge - PT Temporary (Ontario)
🏢 Chartwell Retirement Residences
📍 Ontario