Take your career to the next level as a Billing Clerk focusing on utility services in the Greater Toronto Area. You will respond to inquiries and ensure accurate updates and resolutions for customer accounts.
This position requires a robust background in billing to manage various responsibilities, from processing customer reads to overseeing payment plans. Your attention to detail will help in reconciling accounts, and you will work closely with financial institutions and the public to address billing inquiries and discrepancies.
Key Responsibilities:
• Assess and respond to a variety of billing inquiries
• Update and maintain the billing database efficiently
• Complete balance adjustments and account reconciliations
• Manage the end-to-end customer billing process
• Communicate effectively with stakeholders on billing issues
Requirements:
• 3+ years of experience in billing roles
• Strong technical skills required
• Residency in the Greater Toronto Area necessary
• Utility billing experience preferred
• Familiarity with municipal processes is advantageous
Leverage your billing expertise to enhance utility service operations in a collaborative environment.
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