About the Insurance Council
The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.

Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.

We offer a comprehensive health and dental plan

Work-life balance

Hybrid work environment (work from office/primary residence in BC)

Professional development

Equitable employment opportunities

Reimbursement for work-related parking, mileage, and meals when working at examination sites

The Prospect
The Examinations Administrator is responsible for preparing examinations for Insurance Council’s license qualification examinations. In addition, the incumbent answers examination inquiries from various internal and external parties. The primary focus of this position will involve on-site work, either at the Insurance Council’s office or the designated exam location. The incumbent is required to work at these locations 4-5 days a week.

A valid Driver’s License and access to a personal vehicle is required, as this role involves regular driving to and from examination sites for work-related purposes. The Insurance Council reimburses eligible work-related travel expenses, including mileage, parking and meals, when staff are required to work at examination sites.
This is a two year contract.

Duties and Responsibilities

Review and process exam registrations, eligibility, and documentation

Prepare exam materials,



including assembling packages and maintaining equipment

Support exam-day operations: transporting materials, room setup, sign‑in/out, proctoring, and handling incidents

Coordinate exam shipments and communication with test centres

Score exams, upload records, release results, and audit accuracy

Manage special accommodation requests and exam appeals

Respond to exam-related inquiries by phone, email, and in person

Schedule Out‑of‑Province exams and ensure compliance with regulatory requirements

Prepare monthly exam statistics and regulatory reports

Maintain exam inventory and ensure secure record keeping

Provide administrative coverage as needed

Handle other duties as assigned by the Manager, Examinations.

Qualifications and Experience

Minimum 3 years of customer service or administrative experience

High school graduation with two-year post-secondary diploma

Ability to comfortably and regularly lift up to 50 lbs is required.

Valid Driver’s License and access to personal vehicle for work related purposes is required.

Background in examinations is considered an asset

Excellent oral and written communication skills

Excellent organizational skills and attention to detail

Strong commitment to public service

Excellent time management skills and ability to meet deadlines

Patience and adaptability

Ability to effectively manage and resolve conflicts

Excellent computer, word processing, and data entry skills.

Strong skills with Excel are required.

Experience with office equipment such as copiers, scanners, and fax machines and able to troubleshoot the equipment.

Hiring Range: $53,000 – $57,000 per annum.

Placement within this range will be determined according to the candidate’s relevant experience, qualifications, and demonstrated competencies.

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📌 Examinations Administrator (British Columbia)
🏢 Insurance Council of BC
📍 British Columbia