Nest Designs & Petite Revery specialize in high-quality, sustainable baby and kids’ clothing and sleepwear made from organic cotton and bamboo. Based in Richmond, BC, our brands are committed to creating premium, eco-friendly products that families love.

We are looking for a passionate and detail-oriented Ecommerce Coordinatorto support the day-to-day execution of our ecommerce business, helping ensure our websites are accurate, current and optimized. Working closely with the Ecommerce Lead and cross-functional teams, this role supports website merchandising, product and campaign launches, email execution, site QA, reporting and ongoing ecommerce improvements. This is a hands-on role ideal for someone who is highly organized, detail-oriented and eager to grow their ecommerce expertise.

Responsibilities:

Manage day-to-day website content updates within our headless CMS (Prismic), including homepage, landing pages, navigation and modular content blocks

Execute ecommerce merchandising updates, including collections, product sequencing, navigation and promotional content

Coordinate product/catalog information in Shopify with frontend content in Prismic to ensure a consistent customer experience

Build and update campaign and product landing pages based on approved briefs

Maintain site content and regularly identify outdated, inaccurate or inconsistent information

Support implementation of approved ecommerce improvements and optimization initiatives

Product & Launch Execution

Create and maintain product listings in Shopify, including descriptions, variants, pricing, tags and collections

Ensure product pages are complete and meet brand standards for copy, imagery, product information and merchandising

Coordinate ecommerce requirements for product launches and campaigns

Ensure product data, imagery, copy, pricing and other required assets are complete ahead of launch

Complete pre-launch and post-launch QA to ensure products and campaigns are functioning and displaying correctly

Support promotional setup, including discounts, collections, landing pages and other onsite requirements

Email & Lifecycle Execution

Support Ecommerce lead in building and scheduling email campaigns in Klaviyo based on approved briefs and the marketing calendar

Support implementation and updates to lifecycle flows and automated customer journeys

Coordinate required creative, copy and product assets ahead of campaign deadlines

QA email content, links, segmentation, timing and rendering prior to deployment

Maintain strong attention to accuracy and consistency across ecommerce and email campaigns

Site QA & Technical Coordination

Conduct regular website QA across desktop and mobile to identify errors, inconsistencies and customer experience issues. Proactive in identifying errors and initiating fixes.

Test new features, templates, landing pages and site enhancements before release

Document bugs and technical issues clearly and create development tickets where required

Support the Ecommerce Lead in coordinating with external development partners

Track assigned development tasks and flag delays, blockers or outstanding requirements

QA completed development work against approved requirements

Monitor key site functionality following launches, promotions and releases

Troubleshoot basic ecommerce issues and escape more complex technical issues appropriately

Reporting & Data Support





Pull and prepare recurring ecommerce performance reports using Shopify, GA4 and other reporting tools

Support the maintenance and accuracy of ecommerce dashboards and reporting

Monitor key metrics including revenue, conversion rate, AOV, traffic and product performance

Flag significant anomalies, site issues or unexpected performance changes

Support ad hoc reporting and analysis requested by the Ecommerce Lead or Ecommerce Manager

Maintain accurate reporting files and documentation

Work confidently in spreadsheets using functions such as pivot tables, lookups and queries

SEO, AEO & Content Implementation

Work with internal teams and external partners to implement approved SEO and AEO recommendations

Maintain metadata, alt text, headings, internal links and other onsite content according to provided guidelines

Support updates to product, collection and landing-page content to improve search visibility and customer experience

Assist with structured content and other technical/content requirements as directed by our SEO/AEO and development partners

QA implemented recommendations to ensure they appear correctly on site

Support the execution and QA of conversion rate optimization initiatives and A/B tests

Help maintain documentation of tests, site changes and results

Identify and flag opportunities to improve the customer experience, merchandising or internal ecommerce workflows

Support implementation of approved cross-sells, bundles, merchandising improvements and other conversion initiatives

Stay current on Shopify, ecommerce tools and emerging ecommerce best practices

Cross-Functional & External Partner Coordination

Work closely with Marketing, Creative & Design, Inventory and other internal teams to gather information and assets required for ecommerce execution

Prepare briefs, tickets, assets and documentation for external development and ecommerce partners

Track assigned deliverables and timelines and proactively flag missing inputs or potential delays

Maintain organized ecommerce project documentation, files and processes

Support the Ecommerce Lead with coordination and follow-through across ecommerce projects

Required Qualifications:

1–3 years of experience in ecommerce, digital merchandising, website operations or a related role

Hands-on experience working with Shopify, including products, collections and general site administration

Experience working with a CMS such as Prismic, Contentful, Sanity, Storyblok or similar is an asset

Experience with Klaviyo or another email marketing platform

Strong attention to detail and a demonstrated ability to catch errors before they reach customers

Highly organized and comfortable managing multiple tasks, deadlines and launches simultaneously

Comfortable working with ecommerce data, spreadsheets and reporting

Working knowledge of Excel or Google Sheets, including pivot tables and lookup functions

Strong written and verbal communication skills





Comfortable learning and working across multiple interconnected ecommerce systems

Proactive and able to take ownership of assigned work without requiring constant follow-up

Strong problem-solving skills and comfortable escalating issues when appropriate

Able to work collaboratively across multiple departments and with external partners

Preferred Qualifications:

Experience working within a headless ecommerce environment

Experience with Prismic or another modern CMS

Experience with GA4 or ecommerce analytics platforms nur=li>

What Success Looks Like:
Within this role, success means-

Website content, products, pricing and merchandising are consistently accurate and current

Product launches and campaigns go live on time and with minimal errors

Ecommerce tasks are completed reliably without requiring repeated follow-up

Website and customer experience issues are identified, documented and escalated quickly

Development work and site enhancements are thoroughly QA'd before and after release

Email campaigns are built accurately and deployed on schedule

Recurring reporting is prepared accurately and on time

Internal teams and external partners have the information and assets they need to execute efficiently

Day-to-day ecommerce execution becomes increasingly organized, documented and repeatable

You progressively take ownership of more complex ecommerce execution as your knowledge and capabilities grow

Organization & Project Management: Exceptional ability to manage multiple projects, priorities, and deadlines while maintaining a high level of accuracy and efficiency.

Communication: Strong written and verbal communication skills, with the ability to build effective relationships and collaborate with internal stakeholders, external partners, vendors, and agencies.

Adaptability: Comfortable working in a fast-paced, dynamic setting with changing priorities, and able to adjust plans as business needs evolve.

Agility: Demonstrates flexibility and a growth mindset, adapting quickly to changing business priorities and supporting the evolving needs of a rapidly growing retail business.

Attention to Detail: Meticulous and quality-focused approach to campaign execution, event coordination, content management, and marketing operations.

Collaboration: Proven ability to work cross-functionally with Retail, Wholesales, E-commerce, Product, Creative, Customer Experience, and external partners to deliver successful marketing initiatives.

Problem Solving: Proactive in identifying challenges, proposing practical solutions, and driving issues through to resolution.

Accountability & Ownership: Takes ownership of projects and responsibilities, follows through on commitments and consistently delivers results with minimal supervision.

Time Management: Effectively prioritizes competing demands, manages workload independently and ensures projects are completed on schedule.

Execution Excellence: Highly action-oriented with a strong focus on delivering marketing campaigns, events, and operational initiatives efficiently and to a high standard.

Perks and Benefits:

Casual dress code

Dental care

Extended health care

Paid time off

On-site parking

Pay Range: CAD 55,000 to CAD 60,000 annually depending on skills and experience

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

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📌 Ecommerce Coordinator (British Columbia)
🏢 Nest Designs
📍 British Columbia