Join Fairmont Chateau Whistler as Guest Services Captain, where your commitment to exceptional service will inspire the team and enhance guest satisfaction.

Starting in August 2026, this full-time position offers leadership over the Guest Services team. You will ensure top-notch service standards, deal with guest issues swiftly, and take part in departmental budget management. This role balances operational needs while providing assistance on hotel amenities and services.

Key Responsibilities:
• Supervise and motivate the Guest Services team daily
• Resolve guest complaints quickly and efficiently
• Participate in regular departmental meetings
• Assist with budgeting and colleague scheduling
• Provide helpful information about hotel facilities

Requirements:
• Hold a valid Class 5 BC Driver's License
• Class 4 BC Driver's License preferred
• Leadership experience in Guest Services is essential
• Knowledge of Property Management Systems preferred
• Solid skills in MS Office required

Elevate the guest experience at Fairmont Chateau Whistler while leading a dedicated team.
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📌 Lead Guest Services Captain Role (British Columbia)
🏢 Kibbi Technologies
📍 British Columbia