Join GDI Ainsworth as a Customer Experience Representative and make a real impact on client satisfaction. Your role will focus on communication via calls and emails, delivering excellent support.

As a Customer Experience Representative, you will utilize your skills in active listening and problem resolution to handle various client requests. This position emphasizes the importance of maintaining high service standards and understanding client needs in a energetic environment.

Key Responsibilities:
• Handle client calls and emails regarding service requests
• Clearly explain possible solutions to clients
• Actively listen and clarify information with callers
• Build knowledge of Remote Building Automation Alarms
• Complete and manage work order requests accurately

Requirements:
• 1-3 years in a customer service role, service industry preferred
• College/university graduate or equivalent experience
• Knowledge of HVAC/Building Automation is beneficial
• Professional phone voice with strong communication skills
• Must be available for a two-week full-time training

Make a difference in customer experience at GDI Ainsworth!
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📌 Support Specialist: Customer Experience Role (Alberta)
🏢 Ainsworth
📍 Alberta