Elevate your technical skills with MNP as a Bilingual IT Support Technician. Directly engage with team members across Canada, enhancing their experience with technology tools through in-person and remote support.

This role involves deploying, configuring, and maintaining key business applications, especially in tax and accounting. You'll work collaboratively within a large technology team, while contributing to the enhancement of IT support standards and gaining experience in customer service and IT support. Daily responsibilities include managing requests via ServiceNow and delivering tailored training for team members.

Key Responsibilities:
• Support team members with technology tools remotely and in-person
• Deploy and configure business applications for user needs




• Provide technical maintenance for devices and peripherals
• Contribute to IT standards and guidelines evolution
• Deliver training to enhance team member efficiency

Requirements:
• Experience in IT support or customer service
• Proficient in Windows operating systems
• Solid collaboration skills with diverse stakeholders
• Bilingual in English and French essential
• Willingness to travel and work on-call shifts

Become the trusted advisor that empowers MNP team members through effective IT support solutions.
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📌 Bilingual IT Support Technician at MNP (New Brunswick)
🏢 MNP
📍 New Brunswick