Become a Member Service Specialist at Prospera Credit Union and play a key role in enhancing customer satisfaction and service engagement. Your expertise will contribute to developing strong relationships and addressing member needs.

This position requires a proactive approach to customer service, engaging with members to identify their banking requirements and recommend tailored financial products. You’ll work as part of a team, ensuring seamless support and collaboration to enhance overall member experience.

Key Responsibilities:
• Establish rapport and greet customers warmly
• Uncover member needs and recommend banking solutions
• Collaborate with colleagues to fulfill customer requests




• Support personal banking needs and product openings
• Ensure accurate tracking of sales and service in CRM

Requirements:
• Previous experience in banking or financial services
• Solid communication and relationship skills
• A dedication to learning and assisting others
• Proficient with relevant computer systems
• A team-oriented collaborator with a passion for service

Utilize your relationship-building skills to support customer services effectively at Prospera Credit Union.
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📌 Prospera Credit Union Service Specialist (British Columbia)
🏢 Prospera
📍 British Columbia