Elevate your career with Accenture as an Operational Technology Support Coordinator in Saskatoon, SK. This role focuses on providing Level 1 support within a mining Integrated Operations Center.

In this position, you will monitor alarms and support operational technology while collaborating with various teams. Your key responsibilities include triaging issues, executing standard procedures, and maintaining incident tickets. You will ensure compliance with safety and cybersecurity protocols while enhancing system efficiency and reliability.

Key Responsibilities:
• Monitor OT/ICS dashboards and service health indicators
• Classify and prioritize alarms based on impact
• Perform initial verification and basic remediation tasks




• Create and manage incident tickets for accurate tracking
• Coordinate with in office teams for incident validation and support

Requirements:
• Diploma in IT, Computer Science, or Engineering
• Minimum one year of experience in control room environments
• Strong incident management and communication skills
• Foundational networking knowledge including IP addressing
• Experience with ticketing tools like ServiceNow or Jira

Support operational excellence by ensuring efficient processes and communication in the mining sector as a key team member.
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📌 Operational Technology Support Coordinator (Saskatchewan)
🏢 Accenture
📍 Saskatchewan