DRIVING POSSIBILITIES
Position: Parts Manager

Status: Full-Time

Dealership: OpenRoad Mazda Port Moody

Department: Parts

Compensation: As per the experience

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You’ll Enjoy:

Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen

Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses

Comprehensive extended health and dental plan (applicable for full-time positions only)

Strong focus on training, development, and internal promotion opportunities

Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment





Be part of a culture that celebrates you through employee recognition programs and engagement events

ROLE & RESPONSIBILITIES

To champion OpenRoad’s Climate Goals.

Build solid customer relationships and operate the Parts Department at maximum efficiency and profitability.

Hire, train, motivate, counsel, and monitor the performance of parts department staff.

Direct and schedule tasks and activities of parts department staff.

Conduct meetings with parts department employees to discuss activities and matters that require attention and planning.

Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.

Handle customer complaints immediately and according to the dealership’s guidelines.

Prepare and administer an annual operating budget for the Parts Department.

Establish individual parts levels and balance them for maximum turnover.

Meet with dealership management on a regular basis to review current parts department performance, set future performance objectives, plan promotional activities and discuss other critical department matters.

Maintain positive working relationships with manufacturers.

Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.

This position will be expected to perform other duties as assigned by management.





OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Excellent interpersonal, organizational, and communicational skills.

Ability to motivate and train staff.

Strong knowledge of automotive equipment parts and accessories with extensive experience in an automotive parts department.

Current knowledge of local sources of supply.

Knowledge of techniques for receiving, storing, and issuing parts and supplies.

Ability to maintain records and prepare reports using a computerized equipment maintenance system.

Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.

Ability to make sound decisions in a manner consistent with the essential job functions.

Ability to work constructively with members from all departments within the dealership.

A valid British Columbia driver’s license with a clean driving record.

Internal Candidates
To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link]

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Parts Manager- OpenRoad Mazda Port Moody (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia