Join Spicers as a Customer Service Representative, providing exceptional support from our locations in Kitchener, Ottawa, or Vaughan. This full-time role focuses on order processing and customer engagement.

As a Customer Service Representative at Spicers, you'll report directly to the Customer Service Manager while ensuring customer orders are processed with accuracy and professionalism. Your industry knowledge will shine as you assist customers with inquiries, product suggestions, and timely delivery coordination to enhance their experience.

Key Responsibilities:
• Process customer orders via phone, fax, and email
• Ensure exact order input for quick invoicing
• Offer product suggestions and efficient purchasing tips




• Manage delivery coordination and customer feedback
• Monitor inventory and maintain product knowledge

Requirements:
• 2+ years of sales and customer service experience
• Proficient in MS Office; strong attention to detail
• Excellent communication and organization abilities
• Capacity for managing multiple tasks and deadlines
• Post-secondary degree or relevant experience

Become an integral part of the Spicers team, utilizing your customer service strengths to foster positive relationships and streamline operations.
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📌 Spicers Customer Service Representative Role (Quebec City)
🏢 Spicers Canada
📍 Quebec City