Join Vessi as a Store Operations Lead and shape the customer journey in Vancouver, Canada. Embrace your leadership role while managing store operations and motivating your team.

In this role, you will collaborate directly with the Store Manager to uphold operational excellence. You will train Sales Associates to ensure a thorough understanding of products and procedures. Additionally, your influence will create an engaging and productive work environment that drives sales and optimizes customer interactions.

Key Responsibilities:
• Assist Store Manager in all store operational processes
• Train team members on products, SOPs, and customer engagement
• Advocate for robust team culture and employee motivation




• Champion exceptional in-store experiences for customers
• Track and manage KPIs to meet sales goals

Requirements:
• Over 1 year of retail management or customer service experience
• Strong communication and interpersonal skills
• Attention to detail and problem-solving capability
• Must be able to lift heavy objects
• Flexible availability for hours and holiday work

Harness your leadership and customer service expertise with Vessi's vibrant team in Vancouver.
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📌 Vessi Store Operations Lead (British Columbia)
🏢 Vessi Footwear
📍 British Columbia