Join Advantage Restaurant Supply in Niagara Falls as a Customer Support Professional. This full time, on-site role emphasizes customer service excellence and proactive issue resolution.

In this Customer Care Professional position, you will manage inbound customer inquiries, offer product information, and assist in placing and modifying orders. You will resolve issues related to equipment and service appointments, working closely with internal teams and documenting each interaction to enhance customer experience. Ensuring customer satisfaction through timely communication is essential for this role.

Key Responsibilities:
• Address inbound inquiries from customers promptly
• Provide detailed product and service information




• Support order placements and changes efficiently
• Coordinate with internal teams to solve issues
• Document customer interactions thoroughly

Requirements:
• Excellent customer service and support skills
• Strong communication and active listening abilities
• Demonstrated problem-solving and analytical skills
• Experience in customer-facing roles preferred
• High level of professionalism and teamwork

Be part of a dedicated team enhancing customer interactions at Advantage in Niagara Falls.
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📌 Customer Support Professional in Niagara Falls (Ontario)
🏢 Kibbi Technologies
📍 Ontario