Date daffichag e / Date Posted: 2026-05-19 Pays / Country: Canada Emplacement / Location: CA-QC-LONGUEUIL-J01 ~ 1000 Blvd Marie-Victorin ~ J01 BLDG Titre du poste: Gestionnaire principal Performance des livraisons des pices de rechange, Services des pices de rechange propos de & Whitney Canada Pratt & Whitney Canada (P&WC;) est un leader mondial de linnovation arospatiale, dont le sige social est situ Longueuil, au Qubec, depuis 1928.

Nous concevons et fabriquons des moteurs daronefs de nouvelle gnration qui propulsent la plus grande flotte mondiale davions et dhlicoptres dans les segments de laviation daffaires, de laviation gnrale et de laviation rgionale.

Depuis prs de 100 ans, nos quipes sont lavant-garde des technologies de propulsion, repoussant les limites afin de rendre nos moteurs plus performants et fiables.

Nos moteurs soutiennent des missions essentielles, du transport de passagers et de marchandises aux services mdicaux durgence, aux oprations humanitaires et la lutte contre les feux de fort, partout dans le monde.

Un employeur de choix Pratt & Whitney Canada a t reconnue comme lun des meilleurs employeurs au Canada en 2026 selon Forbes, et ce, pour une 11e anne conscutive.

Lentreprise sest galement classe au premier rang des employeurs de lindustrie de larospatiale et de la dfense au pays.

De plus, notre sige social figure toujours parmi les meilleurs employeurs de la rgion de Montral.

Ensemble, ces distinctions confirment notre rputation demployeur de choix Montral, au Canada et lchelle mondiale.

Pourquoi rejoindre notre quipe ? Le groupe Services Commerciaux au sein du Service la clientle de P&WC; est la recherche dun(e) Gestionnaire Principal(e), Performance des livraisons des pices de rechange pour laprs-march.

La personne titulaire du poste sera responsable de diriger une quipe charge dassurer la performance des livraisons de pices de rechange, en soutien aux engagements clients de lorganisation.

Relevant du Directeur des Services des pices de rechange, le titulaire du poste agira comme point de coordination entre les fonctions de la chane dapprovisionnement, des oprations manufacturires et du Service la clientle afin dassurer latteinte des indicateurs de performance lis aux flux de matriel entrant.

Le rle comprend galement la gestion des enjeux de performance fournisseurs, la rsolution de problmes dapprovisionnement et la reprsentation des besoins clients et parties prenantes internes et externes.

Le poste seffectue notre tablissement de Longueuil du lundi au vendredi, selon des horaires flexibles et exclusivement en prsentiel. quoi ressemblera votre quotidien ? Diriger, encadrer et dvelopper une quipe responsable de la performance des livraisons fournisseurs de pices de rechange.

Assurer la coordination et lalignement entre la chane dapprovisionnement, les oprations manufacturires et le Service la clientle.

Traduire avec un focus client les besoins clients du Service la clientle en exigences oprationnelles pour les fonctions concernes.

Grer avec transparence et responsabilit en identifiant, analysant et communiquant les risques lis la chane dapprovisionnement et aux oprations manufacturires.

Livrer les rsultats daffaires en assurant la rsolution des enjeux dapprovisionnement clients selon une approche structure.

Assurer un suivi serr des plans de redressement avec les parties prenantes internes et externes.

Influencer et reprsenter lexterne en supportant et participant des rencontres avec nos clients pour renforcer nos relations de partenariat.

Favoriser des prises de dcision claires en prparant et prsentant les rapports de gouvernance la haute direction.

Diriger lamlioration continue en optimisant les processus internes et amliorant lefficacit oprationnelle.

Soutenir les initiatives de transformation numrique lies la performance des fournisseurs et aux activits des Services des pices de rechange.

Quest-ce quil vous faut pour russir ? Baccalaurat avec un minimum de 12 annes dexprience pertinente, ou matrise avec un minimum de 10 annes dexprience, dans un domaine connexe tel que lingnierie, ladministration des affaires, laronautique, la gestion des oprations, la finance, le commerce international, la chaine dapprovisionnement ou une discipline quivalente.

Exprience dmontre dans des environnements complexes et matriciels.

Capacit voluer dans des environnements ambigus avec un haut niveau dautonomie.

Habilets dmontres en gestion des relations et en collaboration avec des parties prenantes internes et externes.

Orientation rsultats et capacit planifier, organiser et livrer dans des chanciers dfinis.





Solides comptences en communication et en influence.

Capacit travailler avec des donnes pour soutenir la prise de dcision.

Esprit danalyse, curiosit et orientation amlioration continue.

Exprience dans le secteur aronautique et/ou de la chane dapprovisionnement, un atout.

Ce poste sinscrit dans un environnement de travail francophone, mais il exige une trs bonne matrise de langlais, afin de pouvoir lire et comprendre quotidiennement de la documentation et des termes techniques provenant dorganisations internationales, ainsi que rdiger et communiquer en anglais avec des clients, fournisseurs ou partenaire Ce que nous offrons Programme de rgime de retraite et dpargne avec cotisation de lemployeur Programme dassurance collective Possibilits davancement (progression de carrire) Programme de mrite ou programme de reconnaissance Programme de sant et bien-tre, y compris la tlmdecine Club rcratif et sportif Garderies proximit Accessibilit en transport ou programme de transport en commun et stationnement gratuit Travailler chez Pratt & Whitney Canada Le masculin est utilis sans discrimination et uniquement dans le but dallger le texte.

Nous tudierons la demande demploi de tous les candidats qualifis.

Chez Pratt & Whitney Canada, nous allions avec passion, audace et rigueur pour concevoir, fabriquer et entretenir les moteurs daronefs les plus avancs et les plus fiables au monde.

Notre travail et la qualit de nos produits contribuent au succs de nos clients, qui leur tour sauvent des vies, soutiennent le commerce, connectent les communauts et protgent les liberts.

Chez Pratt & Whitney Canada, vous avez loccasion de faire une diffrence tous les jours; il suffit de lever les yeux. tes-vous prt vous dpasser? Le candidat retenu devra se soumettre une vrification de ses antcdents judiciaires et obtenir toutes les autorisations ncessaires en lien avec la manipulation et le transfert de marchandises contrles.

Loffre demploi est conditionnelle la russite de ces vrifications et lobtention des autorisations requises.

Si ces conditions ne sont pas respectes, loffre demploi sera retire. _______________________________________________ Job title: Senior Manager Delivery Performance of spare parts, Spare Parts Services About Pratt & Whitney Canada Pratt & Whitney Canada (P&WC;) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928.

We design and manufacture next-generation aircraft engines that power the worlds largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable.

Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice Pratt & Whitney Canada was named one of Canadas Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition.

Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country.

In addition, our headquarters continues to be recognized among the top employers in the Montreal region.

Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team? The Commercial Services team within P&WC; Customer Service is seeking a Senior Manager to lead a team accountable for delivery performance of spare parts to after-market, in support of our customer commitments.

Reporting to the Director of Spare Parts Services, the successful candidate will play a critical leadership role in aligning cross-functional teams to ensure inbound material flow meets key performance indicators.

Acting as a central point of coordination between Manufacturing Operations, Supply Chain, and Customer Service, this individual will champion customer priorities, drive issue resolution, and ensure strong supplier performance.

The role also represents the voice of the customer and external stakeholders within the organization.





The position is based at our Longueil facility, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like? Develop and empower people by leading, coaching, and mentoring a high-performing team accountable for supplier delivery performance aligned with customer commitments.

Drive cross-functional alignment by fostering strong collaboration with Operations, Supply Chain, and Customer Service to achieve shared business objectives.

Execute with customer focus by translating Customer Service priorities into clear, actionable plans for Supply Chain and Manufacturing Operations.

Lead with accountability and transparency by proactively identifying, assessing, and communicating risks impacting supply chain and manufacturing performance.

Deliver results by ensuring timely, end-to-end resolution of customer supply issues and minimizing operational disruptions.

Ensure disciplined execution through rigorous monitoring and follow-up of recovery plans with internal stakeholders.

Influence and represent externally by supporting and participating in customer engagements, reinforcing trust and partnership.

Enable informed decision-making by leading the development and delivery of governance reporting to senior leadership.

Champion continuous improvement by driving process optimization and enhancing operational efficiency.

Advance digital transformation by supporting and promoting initiatives that enhance supplier delivery performance and Spare Parts Services capabilities.

What do you need to be successful? Bachelors degree with a minimum of 12 years of relevant experience, or a Masters degree with a minimum of 10 years of experience, in a related field such as Engineering, Business Administration, Aerospace, Operations Management, Finance, International Trade, Supply Chain or a similar discipline.

Demonstrated entrepreneurial mindset with strong resilience, resourcefulness, and comfort operating in ambiguous environments.

Proven ability to build solid relationships and establish credibility with key internal and external stakeholders.

High level of autonomy, with the ability to seek alignment and leverage support when navigating new or complex areas.

Results-oriented, with a demonstrated ability to plan, prioritize, and mobilize resources to achieve objectives within defined timelines.

Strong communication and influencing skills, with the ability to lead, align, and drive accountability in support of business transformation initiatives.

Strong analytical and data-driven decision-making capabilities.

High level of curiosity with a proactive approach to identifying and creating new opportunities.

Experience in the aerospace and/or supply chain environment is considered a strong asset.

This position is part of a French-speaking work environment; however, it requires a very good knowledge of English (documentation and technical terms, write and communicate with customers, suppliers or international teams) What do we offer? Pension and savings plan with employer contributions Group insurance program Opportunities for advancement (career progression) Merit or recognition program Health and wellness program, including virtual health care Recreational and sports club Nearby daycares Transportation accessibility or public transit program and free parking Working at Pratt & Whitney Canada The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read.

We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world.

Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every dayjust look up.

Are you ready to go beyond? The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods.

Employment is conditional upon the successful completion of these checks and obtaining the required clearances.

Failure to do so will result in the withdrawal of the employment offer.

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📌 Gestionnaire principal Performance des livraisons des pièces de rechange, Services des pièces de rechange | Senior Manager Delivery Performance of spare parts, Spare Parts Services (Longueuil)
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