02 Sep
|
Flaman Fitness
|
Saskatchewan
02 Sep
Flaman Fitness
Saskatchewan
Fitness Equipment Service Technician - Saskatoon, SK
Employee
Looking to flex your knowledge of fitness equipment mechanics?
Flaman Fitness Ltd. has a great opportunity for you! We currently have an opening for an enthusiastic, friendly and motivated Service Technician to join our Saskatoon, Saskatchewan team!
Flaman offers advancement opportunities within the company, competitive compensation, excellent benefits, RRSP matching plan, in-store discount and a fun workplace environment!!
At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.
Job Duties & Responsibilities:
Maintain excellent customer service and professional attitude
Ensure open lines of communication with your manager & customers
Adhere to strict safety and quality standards on all work sites and have a working knowledge of safety protocols both onsite and off-site
Complete required paperwork with accuracy according to company policies, procedures and protocols
Receive, review, and process service work orders, ensuring accurate documentation of customer requirements, specifications, and service details.
Monitor and track inventory levels of fitness parts, equipment, and supplies, coordinating with the procurement team to ensure adequate stock levels and timely replenishment.
Maintain accurate records of service activities, including service reports, work order statuses, customer interactions, and any other relevant information.
Generate reports to provide insights on service performance and identify areas for improvement.
Scheduling service calls with customers
Move equipment/products safely and securely (heavy lifting)
Assemble product according to manufacturer’s specifications
Installation of accessories and equipment
Advise customers of work performed, general equipment condition & future repair requirements
Operate equipment used for testing and diagnosing purposes
Diagnose and repair fitness equipment with efficiency and accuracy
Remove all packaging from the installation site and ensure the site is clean and tidy before departing
Complete documentation pertaining to incoming and outgoing inventory
Ordering fitness parts
Utilizing navigation apps and maintaining an organized travel schedule
Use of a debit machine to take payments from customers
Carrying out vehicle maintenance checks and ensuring enough gas is in the tank for the next day
May require occasional travel out of town for work (including overnight stay)
Assist other team members when needed
Other tasks as required
Skills and Qualifications:
Recognize the importance of building strong, lasting relationships with customers, vendors and co-workers
Mechanically inclined with technical knowledge on fitness equipment operations
Highschool diploma or equivalent
Training/Certification for service, repair and maintenance on fitness equipment (preferred)
Minimum 1 year previous mechanical & customer service experience (preferred)
Capable and confident individual focused on customer service
Self-motivated and results-oriented
Must be accountable, reliable and have good problem-solving skills
Organized with ability to balance priorities
Strong attention to detail with excellent follow-through
Ability to safely lift heavy products up to 55 lbs. on your own
Ability to safely lift heavy products, with team lifts over 100 lbs.
Good communication skills both verbal and written (fluent in English)
Must be a skilled, team player with a positive “can do” attitude
Have great work ethic and eager to learn new things
May be required to take, and submit results for drug & alcohol testing as per third party safety protocols
Valid Class 5 driver’s license, clean drivers abstract & satisfactory criminal record check
We are an equal opportunity employer, committed to workforce diversity. We thank all applicants for their interest in this position, however, only candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Ability to commute/relocate:
Saskatoon, SK S7L 6M7: reliably commute or plan to relocate before starting work (required)
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📌 Fitness Equipment Service Technician - Saskatoon, SK (Saskatchewan)
🏢 Flaman Fitness
📍 Saskatchewan