Join S&S; Activewear as a Tier 1 Customer Service Agent in Canada, focusing on delivering superb customer interactions and resolving inquiries. This role combines communication skills and technical expertise.

We are looking for reliable and fun professionals to engage with diverse customers. As a CSR, you will need proficiency in Microsoft Office and experience in customer service. Your responsibilities include answering inquiries, addressing order issues, and educating clients, all while fostering a positive working relationship with them.

Key Responsibilities:
• Answer customer calls and help with transactions
• Establish rapport through professional communication
• Provide basic troubleshooting for product-related queries
• Consistently achieve and exceed KPIs and goals
• Adhere to forecasted schedules for calls

Requirements:
• Excellent verbal and written communication
• Proficiency in Microsoft Office applications
• Robust math skills for transaction handling
• Detail-oriented and dependable attitude
• Dedicated to customer satisfaction and personal growth

Harness your expertise and innovation at S&S; Activewear to enhance customer service experiences.
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📌 Tier 1 Customer Service Agent - S&S Activewear (Ontario)
🏢 S&S Activewear Canada
📍 Ontario