Join MCI as a French Speaking Customer Service Representative, where your language skills enhance customer satisfaction. Provide high-quality support via multiple communication channels.

As a vital part of MCI's dedicated team, you will assist French-speaking customers with inquiries and resolution of issues. Ideal candidates will be passionate about customer service, possess robust organizational skills, and communicate effectively in both French and English. This role is your opportunity to contribute to an industry-leading organization.

Key Responsibilities:
• Provide exceptional support to customers via various channels
• Handle customer requests and complaints professionally
• Maintain accurate records of customer interactions
• Troubleshoot and resolve issues effectively
• Meet performance targets for customer satisfaction

Requirements:
• High School Diploma/GED
• Fluency in French and English is essential
• Experience in a customer service environment preferred
• Strong verbal communication skills
• Ability to manage high customer interaction volumes

Become part of MCI's customer-centric team and help elevate customer experiences!
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📌 French Customer Service Role at MCI (Quebec City)
🏢 Thesydneycentre
📍 Quebec City