Salary: Starting from £30,000.00 (depending on experience)
Working hours: 35 per week, Monday to Friday
Duration: Permanent
Location: Stevenage
About the role Lloyd & Whyte , who are proudly part of Benefact Group , are looking for an Insurance Consultant to join our PPS GI team in our Stevenage office.
As an Insurance Consultant you will provide exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the overall business strategy. This role will be supporting our Veterinary specialist team, as well as our general insurance division.
Why join us? Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future.Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
What you'll be doing Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards

Provide on-hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed

Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work

Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible, identifying under insurance and meeting client survey targets

Continually review and evaluate whether processes,



systems and procedures could be improved and assist in implementation where required

What you'll need to have Confident and capable of building rapport over the telephone to provide an excellent client experience

Ability to work in a regulated, compliant and client focused environment

Organised, resourceful, deadline driven and supportive of the wider team

Driven to be pro-active to new challenges and positively shape the desired opportunities and outcomes

Creative and effective in helping to shape the team to focus on service, quality standards and efficiency

What makes you stand out Chartered Insurance Institute Certificate in Insurance

What we offer 28days annual leave plus bank holidays

Your birthday off

Group Personal Pension

Bonus scheme

A holiday buy scheme

An array of health and wellbeing benefits, company cash plan, income protection and life assurance

Enhanced sick pay andparental leave

Support and funding toward study and professional qualifications

Paid time off forvolunteering

Hear from the hiring manager We’re a warm, welcoming team who pride ourselves on delivering outstanding service to our clients. We are a passionate team specialising in Veterinary insurance looking for someone who is just as much an animal lover as we are!




Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services.We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes.The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an setting where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
*Directory of Social Change’s UK Guides to Company Giving 2017-26

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📌 Insurance Consultant Lloyd & Whyte · Stevenage · (Ontario)
🏢 Benefact Group
📍 Ontario