Join the Finance Department as a Part-Time Parking Review Representative. This role focuses on addressing customer parking inquiries, processing reviews, and recommending outcomes based on city policies.

This part-time position requires a adaptable schedule, primarily on Mondays and Fridays, with two additional working days to be determined. Key skills include effective customer service, data processing, and knowledge of parking regulations. You will provide assistance to the public regarding parking applications, fines, and related concerns while maintaining accurate records of issues and resolutions.

Key Responsibilities:
• Respond to inquiries regarding fines and parking policies
• Process and investigate parking offence reviews
• Decide on the cancellation or upholding of tickets




• Provide in-person support at the Public Service Centre
• Compile unpaid fines for collection and liaise with related departments

Requirements:
• Understanding of customer service principles
• Detail-oriented with strong investigative skills
• Familiarity with city by-laws and policies
• Excellent communication skills
• Ability to work independently with established guidelines

Enhance your customer service skills while managing parking reviews and operations as a valuable member of the Finance team.
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📌 Part-Time Parking Review Representative (British Columbia)
🏢 City of Victoria BC
📍 British Columbia