Become a Lead Kiosk Associate at Thermea Spa Village in Markham! Lead a dedicated team, ensure smooth kiosk operations, and focus on enhancing guest wellness during the holiday season.

This temporary role requires you to manage kiosk activities and support agents with training and resources. You’ll report to the Kiosk Coordinator while maintaining excellent guest relations throughout busy holiday periods. Your passion for customer service will play a critical role in providing the distinctive experience at Thermea.

Key Responsibilities:
• Train kiosk staff on exceptional customer service
• Monitor and report on daily operational logistics
• React swiftly to unexpected situations and staffing needs




• Oversee inventory management and supply orders
• Provide guidance on resolving guest inquiries and requests

Requirements:
• Degree in tourism, hospitality, or related field
• Minimum of one year’s team leadership experience
• Robust organization and communication skills
• Capacity to manage stress in a fast-paced environment
• Flexible availability from late October to December 31, 2026

Use your skills to craft unforgettable guest experiences at Thermea Spa Village Whitby.
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📌 Lead Kiosk Associate at Thermea Spa (Ontario)
🏢 Groupe Nordik
📍 Ontario