Join Roots as a Team Lead and elevate customer service standards while supporting a motivated sales environment. This role is key to operational management and team leadership.

In this position, you will serve as a vital link between the sales team and management at Roots. Your responsibilities will include coaching associates, optimizing store operations, and modeling exceptional customer care. As a Team Lead, you play a crucial role in enhancing brand loyalty and customer experience.

Key Responsibilities:
• Drive a customer-obsessed selling culture
• Partner with store management to execute operational strategies
• Contribute ideas to improve store productivity
• Assist in associate training and onboarding
• Handle customer service issues effectively

Requirements:
• At least 1 year of experience in retail apparel
• Recognized as a leader among peers
• Experience with POS and financial procedures
• Strong organization and problem-solving skills
• Adaptable availability including weekends and holidays

Lead a dynamic team at Roots, making a lasting impact on customer satisfaction.
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📌 Team Lead for Roots Retail Store (Ontario)
🏢 Kibbi Technologies
📍 Ontario