Join DUCA as a Member Service Representative at our Gateway branch in Mississauga, Ontario! You’ll provide personalized service and address the needs of our valued Members in a team-oriented atmosphere.

In this full-time role, you’ll be essential in fostering Member relations through excellent service and proactive inquiry. Your focus will be on assisting Members with financial needs while promoting DUCA’s offerings. Being organized and a team player is crucial as you balance various responsibilities efficiently while ensuring that every Member feels recognized and valued.

Key Responsibilities:
• Delight Members with exceptional service and inquiries
• Open new accounts and explain DUCA's service benefits




• Make proactive calls to improve Member satisfaction
• Process deposits, withdrawals, and other transactions
• Stay updated on DUCA products and policies

Requirements:
• High School Diploma or equivalent; Undergraduate degree preferred
• Two years of experience in Member service or banking
• Proficient in cash handling and computer systems
• Strong attention to detail
• Excellent communication skills, verbal and written

Provide inspiring financial solutions as a Member Service Representative at DUCA!
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📌 Customer-Focused Member Service Role (Ontario)
🏢 Duca
📍 Ontario