Elevate customer experience solutions as an Architect in Product Development at TTEC Digital. Spearhead AI-powered projects and lead technical teams to success in a remote setting.

This technical leadership role focuses on architecting advanced customer experience solutions within TTEC Digital's proprietary portfolio. Candidates should possess robust skills in AI technologies, solution architecture, and team management. Collaborate closely with various departments, ensuring the successful delivery and operational readiness of impactful initiatives.

Key Responsibilities:
• Lead and mentor engineers and technical leads
• Drive product initiatives, platform enhancements, and deployments
• Coordinate across Engineering, QA, and Product Management teams




• Develop solution designs using tools like Lucidchart or Visio
• Identify and manage technical risks and implementation challenges

Requirements:
• 8+ years of experience in software engineering or architecture
• Proven leadership experience managing technical teams
• Experience with Google AI technologies and cloud platforms
• Strong skills in communication and stakeholder management
• Familiarity with CI/CD practices and SaaS product operations

Bring your expertise in AI solutions and technical leadership to TTEC Digital's innovative product initiatives.
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📌 Product Development Architect at TTEC Digital (Ontario)
🏢 Ttecdigital
📍 Ontario