Join Software International as a Genesys Reporting Consultant in Chicago, IL. This contract position focuses on designing, implementing, and delivering effective reporting solutions using Genesys software.

As a Genesys Reporting Consultant, you will utilize your expertise in data analysis and Genesys reporting capabilities to assess system gaps and work with business stakeholders. Your role involves developing tailored reporting solutions, collaborating with teams, and ensuring high data integrity. You will also conduct training sessions for clients to enhance their use of Genesys reporting tools.

Key Responsibilities:
• Assess gaps between Cisco and Genesys systems
• Design and develop effective reporting solutions




• Collaborate with stakeholders to gather reporting requirements
• Create and maintain thorough documentation
• Prepare and present reports on performance metrics

Requirements:
• Bachelor's degree in Computer Science or related field
• Minimum 3 years of experience with Genesys reporting
• Solid understanding of SQL and data analysis tools
• Experience with Tableau or Power BI
• Excellent communication and analytical skills

Bring your Genesys expertise to Software International and help clients refine their reporting processes.
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📌 Genesys Reporting Consultant in Chicago (Ontario)
🏢 Tech Talent International
📍 Ontario