See what you can do with Prophix.Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks.

Full-time

As an Outside Account Manager, you will develop lasting, ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. You will be responsible for acquiring new clients and nurturing existing accounts.

The Customer Account Manager (CAM) owns expansion revenue within a defined territory of existing Prophix customers. Your mandate is to grow the Prophix One™ footprint: new modules, more users, cloud migrations, and deeper executive relationships. You’ll carry a quota, work with mid‑market and enterprise finance teams, and have access to CSM, Solution Engineering, and Professional Services support on every major opportunity.

This is a hunter‑farmer hybrid, not a renewals role. If you have a track record of closing expansion deals (adding modules, growing ARR, turning a $150,000 account into a $400,000 account) we want to talk.

Prophix offers employees in the CAM role a hybrid or remote option for working. It’s expected that for mandatory in‑person meetings, hybrid employees will attend in office. We have invested in best‑in‑class tools, technology, and culture to ensure our team members are able to do their best work.

Requirements
What You Will Do
Drive Expansion Revenue

Own and grow a portfolio of existing Prophix accounts, your primary KPI is net‑new expansion ARR

Identify whitespace within accounts: additional Prophix One™ modules, user license expansion, and cloud migration opportunities

Run full sales cycles from discovery to close, coordinating with Professional Services, Cloud, Legal, and Customer Success teams

Build and maintain ≥2.2× pipeline coverage across your territory; hit ≥90% forecast accuracy by week 5 of each quarter

Escalate strategic opportunities and manage at‑risk accounts proactively

Build and Own Executive Relationships

Establish high‑trust relationships with CFOs, Controllers, VPs of Finance, and CIOs, not just FP&A; managers

Lead executive business reviews that connect Prophix capabilities to the customer’s financial transformation priorities





Re‑engage disengaged or at‑risk executive sponsors and reposition Prophix as a strategic platform, not just a budgeting tool

Operate with Commercial Discipline

Maintain accurate pipeline, forecasting, and opportunity data in Salesforce

Partner with Customer Success Managers and Marketing on customer enablement and nurture programs

Use Prophix’s AI‑enabled tools and your own AI workflow (research, drafting, prep) to work with greater speed and precision

What You Will Bring
If this role excites you but you don’t meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need.

Required Qualifications
A mix of experience, training, or education that helps you succeed in this role.

3-5+ years of quota‑carrying software sales or customer expansion sales experience, with a track record of hitting target

Experience in CPM, FP&A;, financial planning software, or adjacent FinTech SaaS; you understand how finance teams budget, forecast, and close

Proven ability to manage complex, multi‑stakeholder B2B sales cycles from discovery through legal and close

Executive presence: you can run a strategic conversation with a CFO or Controller and be taken seriously

CRM fluency, ideally Salesforce, for active pipeline management, forecasting, and opportunity hygiene

Deep understanding of both on‑premise and SaaS/cloud software delivery models; comfortable running cloud migration conversations

Comfort using AI tools responsibly to support tasks such as research, account prep, drafting, or data review

Ability to learn new tools and adapt as technology evolves

Curiosity and openness to exploring recent approaches

Collaborative mindset when working with teams and technology

Preferred Qualifications

Direct sales experience at a CPM or FP&A; software company or comparable financial performance platform

Working knowledge of financial planning, budgeting, forecasting, consolidation, or close management workflows

Experience with Account Reconciliation or Financial Consolidation use cases





Outstanding negotiation skills and a track record of protecting deal value under procurement pressure

Familiarity with financial close, audit readiness, or multi‑entity consolidation challenges

What Success Looks Like

30 days: You understand our tools, product, and people at a high level

Within 90 days: You work independently on meaningful tasks, you’ve reached out to your customers in your territory, you’ve developed pipeline and have closed a few opportunities

Within 6 months: You have a full understanding of the role and responsibilities. You are contributing significantly to pipeline generation and closed opportunities, and are on track to target.

Why Join Prophix?
Prophix builds technology that helps organizations plan, forecast, and make better decisions through Prophix One™, our Financial Performance Platform. You’ll work with colleagues and customers across multiple regions, contribute to a platform used by thousands of organizations, and help advance our AI‑enabled capabilities that support smarter, more human‑centred work. You’ll also have opportunities to grow your skills, learn modern tools, and collaborate with leaders who value continuous improvement.

We offer flexibility depending on team needs and employee location, and our work is anchored in our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation.

What’s Included for You?

Comprehensive health, dental, vision, and mental‑health coverage

Retirement savings with employer contributions

Parental leave top‑up

Annual wellness allowance

Generous paid time off including vacation and sick time

Social events, team activities, and opportunities to build community
Accessibility & AI Transparency
Prophix promotes an accessible hiring process. If you need accommodation at any stage, we’ll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI‑supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI‑assisted step, just let us know and we’ll be happy to accommodate.

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