Job Description Job Description Please note : This role is designated as “100% In Office” as per Fidelity Canada’s Agile Working Policy. This role will require successful candidates to report to our office in Downtown Toronto 5 days a week. Current Work Authorization is required for all openings.
What We Do Based in Toronto, Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and registered Portfolio Managers. For more information about Fidelity Clearing Canada, please visit https://clearingcanada.fidelity.com/.
Business Overview The FCC Certificates department ensures accurate timely processing of all physical securities related transactions. The department as a whole is responsible for managing the processing of entries in client accounts, deposit and withdrawal requests for securities with various depositories, processing requests with transfer agents or issuers, and maintaining FCC’s secured vault location.
What You Will Do Reporting to the Team Manager, Certificates, the Certificates Administrator is responsible for processing entries in Dataphile to accurately reflect positions in client accounts and within Fidelity, setting up deposits/withdrawals with various securities depositories, facilitating various requests involving physical securities, as well as maintaining Fidelity’s secured vault location. The Certificates Administrator communicates with Fidelity Clearing Canada internal partners, our clients and counterparties. By working with these key stakeholders, we achieve accurate and timely processing while mitigating risk to all involved.
Process entries in Dataphile to accurately reflect physical securities within client accounts as well as their location within Fidelity.
Process entries with depositories (CDS/DTC) for the deposit/withdrawal of physical securities.
Having securities reregistered as required
Assisting with receiving or delivering physical securities as part of account transfers
Processing legend removals on restricted securities
Having securities split or consolidated as necessary
Communicate with transfer agents, issuers and their legal counsels as required to ensure all requirements are met for the processing of above listed transactions.
Ensure Fidelity’s onsite and offsite securities storage locations are properly maintained and organized.




Work with internal Fidelity teams to reconcile Fidelity’s physical holdings.
Respond timely to verbal or written client requests.
Intake and distribution of incoming mail, couriers and faxes.
Retrieval of sensitive documentation from our client firms and secured vault located in the downtown core.
Create and distribute reports to clients and management.
What We Are Looking For More than 1 year of related experience within operations in the financial services industry, preferably 1 year in settlements and/or physical certificates within the correspondent clearing business.
Completion of post-secondary education.
Excellent MS Excel skills and proficient with the MS Office environment.
Strong customer service skills, with ability to build credibility and rapport to gain customer confidence.
Exceptional communication skills.
Attitude to thrive in a fast paced, challenging, team-oriented environment.
Total Rewards That Reflect Your Impact Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $49,000 to $60,000, based on experience and qualifications.
RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.
This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.
Equality, Diversity and Inclusion Fidelity Canada is an equal opportunity employer.
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.




Accommodation During the Application Process Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in the selection process.
If you require an accommodation, please email us at [email protected].
No telephone inquiries or agencies please.
We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.
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Canadian HR Reporter's Most Innovative HR Team
About Us Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans. The Search Jobs section is your online source for job opportunities at Fidelity. Using our site is simple - just take a few moments to create an online profile for your ideal job. Your profile is then automatically matched to open positions and you are notified via e-mail each time a match is made. Or, if you prefer, you can search our list of jobs before registering with us.
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📌 Certificates Administrator (Ontario)
🏢 Fidelity International
📍 Ontario