We are seeking a detail-oriented, hands-on, results-driven Inside Sales Representative with proven communication skills and a strong work ethic to thrive in a fast-paced, high-energy environment. Responsibilities include selling TD SYNNEX products and/or services by phone and generating prospective customers through cold calling. You will qualify and follow up on sales leads and guide new customers through the reseller application process.
What You’ll Do Service, grow, and develop a portfolio of accounts
Meet all measurable daily performance standards (calls, orders, selling time, quota)
Achieve assigned revenue, gross profit dollars, and gross profit percentage goals
Provide pricing and product availability to customers as needed
Position products and service programs aligned to customers’ business needs
Maintain current customer profiles and information as requested
Return Merchandise Authorizations (RMA): submit requests to Customer Service when applicable
Make outbound calls; prospect and qualify customers
Provide estimated delivery dates (ETA) and shipping information as requested
Process orders correctly and accurately; maintain backorders and consolidate accounts as required
Access and navigate customer portals for major retailers (Amazon, Best Buy, Walmart) to review/prepare orders, verify pricing and availability, and meet portal-specific compliance requirements
Partner with internal teams to support e-tail activities: product page optimization, promotions, shipment tracking, and performance metrics in line with partner compliance policies
Support account development with an outside associate or Business Development Representative




Deliver excellent follow-up and customer service on all customer requests
Leverage AI tools (e.g., Microsoft Copilot) to enhance prospecting, email drafting, and account analysis in accordance with TD SYNNEX security and privacy policies
Participate in weekly calls with vendors and resellers to align priorities, share updates, and resolve operational issues
Attend all scheduled TD SYNNEX training initiatives, reseller/industry events, and TD SYNNEX events
What We’re Looking For High school diploma required; university or post-secondary education is an asset combined with six (6) months of inside sales experience or two (2) years of related industry experience
Strong desire to learn and willingness to take initiative
Innovative and self-motivated
Excellent written and verbal communication, strong organizational skills, and attention to detail
PC literate—MS Word and Excel
Experience with generative AI and productivity tools (e.g., Microsoft Copilot) and the ability to integrate them into the sales workflow while adhering to data governance and confidentiality policies
Experience working with e-tailers and their portals, including Amazon, Best Buy, and Walmart; understanding of best practices and compliance requirements for these partners
Strong cross-functional relationships




Occasional extended hours and weekend conference attendance
Core competencies for this role include communication, detail orientation, interpersonal skills, and sales acumen
Salary Range Requirement This salary range for this position is $50,000 - $58,000 CAD
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and career development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

#J-18808-Ljbffr

📌 Sales Rep I (Ontario)
🏢 TD Synnex
📍 Ontario