Take on a pivotal role as a Hospital Communications Operator at Southlake Health. This part-time position combines call-handling duties with direct patient engagement in a hybrid environment.

You'll be responsible for facilitating internal communication and responding to external inquiries efficiently. A focus on customer service excellence is critical, as you'll assist patients and staff while managing emergency situations. This role ensures the smooth operation of hospital communications, making a difference in patient experiences and support.

Key Responsibilities:
• Handle calls and inquiries at the information desk
• Initiate emergency response protocols
• Facilitate productive routing of communications
• Direct visitors and patients within the facility
• Access key resources for on-call staff

Requirements:
• High school diploma required
• 1 year minimum call center experience
• Hospital experience is advantageous
• Excellent verbal and written communication skills
• Must be available for shift work

Use your communication expertise to provide exceptional service at Southlake Health.
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📌 Hospital Communications Operator Role (Ontario)
🏢 Southlake
📍 Ontario