Voyago is currently recruiting for a Billing Clerk in London, Ontario.

Your Role
Reporting to the Billing Supervisor, and working closely with the Accounting team, the Billing Clerk is responsible for processing all aspects of Checker processing, NEMT ride closeouts, and related reports while answering all customer inquiries regarding billing discrepancies.

Primary Responsibilities:
Billing

Price and close NEMT rides

Run the wait time/weekly/exceptions proof

Reconcile NEMT Independent Contractor statements

Add cash trips to NEMT Independent Contractor debit memos

Processes C/C payments for Checker invoices

Mail Checker invoices to PAP/Corporate customers

Processes and reconciles third party credit card account changes daily and email/fax receipts

Creates and prices Checker invoices

Add/adjust Checker Independent Contractor transactions

Customer Service

Answer customer inquiries – via phone, e-mail, fax and in person

Issue credits/rebills for patient pay disputes

Checker invoice adjustments

Answer Independent Contractor questions

Sends vouchers monthly for accounts that have requested

Administrative

File and scan Transfer Call Reports for medical trips

Update and maintain procedure binder

File and scan third-party vouchers

Annual Salary range: $43,000 - $44,000

Schedule: Monday to Friday, 8:00AM - 4:30PM

Your Profile:

You possess a College Diploma or Equivalent

You possess the minimum requirement of 2 years of experience in a similar role

Your recognized accounting designation or equivalent experience is an asset

You have strong verbal and written communication skills

You enjoy working in a fast-paced environment





You have the ability to handle multiple assignments at the same time and ability to work independently

You have strong Microsoft Office Experience with Word and PowerPoint and advanced Excel working knowledge

You can provide a Clean Criminal Record Search

The Perks

We are an Award Winning company

We offer comprehensive advantages packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff

We offer assistance in professional development

As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider

We focus on innovation and sustainable environmental initiatives

We support the development, work-life balance and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our people to flourish.

We enable our employees to have a positive social impact by deploying sustainable mobility solutions.

We offer our employees opportunities to build their own experience within a local, global Group.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

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📌 Billing Clerk (Ontario)
🏢 Voyago
📍 Ontario