Join Dexterra Group as a Customer Supervisor, shaping exceptional experiences for travelers in a bustling airport. Your leadership will drive excellence in service and operational tasks.

In this supervisory role, you will oversee customer care operations, leading a frontline team dedicated to enhancing guest satisfaction at an airport environment. You will be responsible for resolving nuances, handling escalated complaints, and ensuring compliance with service standards. This is an opportunity for those who enjoy dynamic, engaging work with the public.

Key Responsibilities:
• Lead and support customer service teams daily
• Interact with passengers, ensuring proper service delivery
• Respond effectively to customer queries and issues




• Validate passenger documents and assist with automated processes
• Monitor operational areas for optimal flow and safety

Requirements:
• 2-3 years of supervisory experience in hospitality or service
• Proven calmness in fast-paced settings
• Transparent communication skills in English, French is a plus
• Self-motivated and detail-oriented in assignments
• Valid Restricted Area Identity Card (RAIC) required

Bring your leadership and customer service expertise to enhance guest experiences with Dexterra Group.
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📌 Dexterra Group Airport Customer Supervisor (Ontario)
🏢 Dexterra
📍 Ontario