Elevate your career as a Bilingual Customer Service Representative in Laval's pipe supply industry. This full time, on-site role focuses on providing exceptional service to a diverse client base.

We are looking for a motivated and experienced individual fluent in both English and French. This position involves answering customer inquiries, processing orders, and resolving service complaints. You'll collaborate with a growing team dedicated to delivering high-quality support while playing a key role in the company’s expansion.

Key Responsibilities:
• Answer customer inquiries via phone and email
• Process orders, returns, and exchanges efficiently
• Resolve billing complaints with effective solutions




• Maintain records of customer interactions and transactions
• Collaborate with internal departments for smooth service

Requirements:
• Fluency in French and English is essential
• Proven customer service expertise and problem-solving skills
• Proficiency in CRM software and office applications
• Adaptability to handle multiple tasks simultaneously
• Demonstrated professionalism in customer interactions

Embrace this opportunity to contribute significantly to a well-established company while enhancing your skills.
#J-18808-Ljbffr

📌 Bilingual Customer Service Representative in Laval (Quebec City)
🏢 Rogers
📍 Quebec City