Join Baxter in Mississauga as a Customer Service Training Lead, where your expertise can redefine healthcare delivery. Spearhead training efforts to elevate service quality and compliance.

As a Senior Specialist, you will play a crucial role in building and managing effective training programs for new employees at Baxter. This position will leverage your experience in customer service to mentor colleagues and ensure continued improvement in service quality and efficiency. Your collaborative approach is essential to drive positive changes across departments and maintain high standards of operation.

Key Responsibilities:
• Create and develop training programs for new hires
• Design training materials including online resources




• Work with subject matter experts for accuracy
• Evaluate training enhancements and provide feedback
• Maintain a documented quality assurance program

Requirements:
• Bachelor's degree in Training and Development or equivalent
• More than 3 years of relevant experience
• Solid skills in Microsoft Office and CRM systems
• Effective communication and critical thinking abilities
• Proven track record in collaborative teamwork

Empower your colleagues and enhance service quality through impactful training initiatives at Baxter.
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📌 Baxter Customer Service Training Lead (Ontario)
🏢 Baxter Healthcare
📍 Ontario