Join Andaz Ottawa as a Front Office Supervisor and empower your team daily. Engage guests through exceptional service and problem-solving skills in this vibrant hotel setting.

This role entails assisting the Front Office Manager and leading the front desk team to ensure all operations run smoothly. You will be pivotal in enhancing guest satisfaction, training staff, and maintaining high service standards that reflect Andaz’s hospitality values. Your leadership will resonate throughout the front office operations.

Key Responsibilities:
• Oversee front desk operations during shifts
• Ensure precise execution of daily tasks
• Respond to guest requests and assist with billing inquiries
• Conduct team training on Luxury and Loyalty programs
• Maintain standards in supply orders and inventory

Requirements:
• Strong understanding of Front Office functions
• Ability to interact effectively with diverse people
• Experience with Hyatt and Opera systems preferred
• Excellent administrative and leadership skills
• Must be eligible to work in Canada

Foster a welcoming workplace and uphold Andaz's commitment to guest service.
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📌 Andaz Ottawa Front Office Leadership Role (Quebec City)
🏢 Hyatt Taleo
📍 Quebec City